Frequently Asked Questions
Everything you need to know about your GANT shopping experience.
What is the standard shipping timeframe for GANT orders?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
How do I return an item if it doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with all tags attached. You can initiate a return through our online portal and use the provided pre-paid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
How should I care for my GANT shirts and knitwear?
To maintain the quality of your garments, we recommend following the specific care instructions on the internal label. Generally, we advise washing at low temperatures and avoiding tumble dryers for our premium cotton and wool items.
Can I exchange an item for a different size?
Currently, we do not offer direct exchanges. We recommend returning the original item for a refund and placing a new order for the desired size to ensure availability.
Are GANT products sustainably sourced?
Sustainability is a core value at GANT. We are committed to using sustainably sourced materials, such as organic cotton and recycled fibers, and we aim for 100% sustainable fiber sourcing by 2025.